There are a number of companies, neighbors, and one-man operations that can provide mowing services in the area, but there are a number of items to look for and questions to ask when hiring your lawn care provider.
It is very important that the company has the proper insurance and any license that is required in the state to operate. This will protect you and your property from any legal issues that could arise. A professional company will have your service on a set day during the week and will notify you if there are any changes and when your service would be re-scheduled. A common complaint in the industry is communication. If the company is easy to talk to either by phone or e-mail, that is a good sign that they will be responsive to any questions or concerns that you might have during your relationship with them. You want to make sure that the crews are in uniforms and the trucks are marked with the company logo. This way you will know who is on your property and your neighbors will also not be alarmed by any employees moving around the area. Find a company that accepts credit cards. You never want to leave money on the front porch and is much safer than sending checks through the mail. A professional company should be able to set up auto payments so this can be taken off your hands completely. Ask the company that you are looking to hire what the process is if you have an issue, how they handle it, how quickly it’s resolved, and how to avoid it in the future. There will be accidents that happen at some point, it’s about how the company moves forward that counts.
A reputable company is going to be there for you each and every season. They will make sure that you are satisfied with the service and will take care of any issues in a timely fashion.
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